Aer Lingus has apologised to the family for the inconvenience caused by the lost luggage. France: infoEI.france@aviareps.com Sweden: 46 (0) 859 00 00 97 Information related to the in-flight services of Aer Lingus. Going digital at Ireland's only 4-star airline —30+ days … Aer Lingus Careers website. Bulgaria: 359 2 981 99 12 Luxemborg: reservationsbru@aviareps.com 2012 saw Gabriel become Aer Lingus Customer Services Manager at Dublin Airport with responsibility for the delivery of Customer Service to Aer Lingus customers from the door of the airport to the door of the aircraft. Booking the package through Aer Lingus made everything super easy. Are impossible to communicate with when things go wrong, Aer Lingus is ranked 219 out of 432 in Transport category. Search Ireland vacations with airfares, Aer Lingus vacations and Ireland castle vacation tours. We have the answers to your most common queries here. My desire to go to Ireland has been renewed. Shocking and appalling. Maybe this post (below) helped, I don't know? 104 connections. Customers can contact the customer service section here ccu@aerlingus.com. The Aer Lingus Seattle service will be operated by an Airbus A330 aircraft. Travel to Britain / Continental Europe are via connecting service in Dublin, Ireland and may be operated by our partners Stobart Air (operating Aer Lingus Regional) and Flybe. The company’s primary mission is to connect Ireland with the world using a fleet of 48 modern Airbus aircraft, serving over 100 international routes to 75 destinations, in 22 countries across Europe and the US. If The Customer are a NI/UK resident, make sure The User's phone number area code only has three digits and the local number has 7 digits. United States: 1 516 622 4022 Customer Service. Companies are selected automatically by the algorithm. I … We booked a 10 day drive yourself Ireland castle vacation through Aer Lingus. Policies are related to the meals I Aer Lingus. There's an average of 150 bags on each one of our 85,000 departures every year, so that's a lot of bags to keep track of, but we … Belgium: 070 359901 Avios is the reward currency of AerClub. Headquartered at Dublin Airport, Aer Lingus is the national airline of Ireland. On Tuesday, Mr Gilmour described the airline's response to the incident as "less than useless". I still hv nit received.”, “I need to ask questions about the flexibility”, https://www.aerlingus.com/support/legal/privacy-statement/. It is a subsidiary of International Airlines Group, which is also the parent company of British Airways. I cannot get through on phone at all or find an email address. Salaries posted anonymously by Aer Lingus employees in Dublin. Aer Lingus airline, based in Ireland, ... Go to the official website aerlingus.com or please contact on 00 353 1 761 7835 get in touch with the Aer Lingus customer service executives who are dedicated to catering to your needs and requirements. About Aer Lingus. The Vacation Store was simply okay. - See 11,930 traveler reviews, 1,231 candid photos, and great deals for Aer Lingus, at Tripadvisor. Aer Lingus wont, saying they will only refund our taxes. Poland: aerlingus@tal.pl For customer service, call us toll-free at 1-800-397-3342. Aer Lingus has connected Ireland with the world since 1936. Aer Lingus Careers website. What makes Mr N.W.’s case particularly egregious, even in the context of Aer Lingus’s dismal performance on customer service, is that he has actively pursued the … With a 4-star Skytrax rating from the industry’s international If The Client of Aer Lingus are from Northern Ireland, The Clientll need to select U.K. as The Customer's country of residence in order to register. Pissed Consumer © 2021 All Aer Lingus is the flag carrier airline of Ireland and the second-largest airline in Ireland. Portugal: aerlingus@atr.co.pt The special aid/reservations section is open Monday through Friday 9am to 5pm GMT. ... 7 KBC Ireland mortgage … Whether you have a lifelong interest or a recently developed curiosity for a career in Aviation then the Aer Lingus Graduate Programme could be for you! Aer Lingus has today announced that it has retained its highly prized 4-Star rating by Skytrax, the international air transport rating organisation, as a result of its ongoing investment in enhancing the guest experience at every touchpoint of their journey from booking at aeringus.com to their transit … EXCELLENCE WITH AER LINGUS Discover the customer service programme at the highest rated airline in Ireland. Aer Lingus, is the flag carrier of the country of Ireland, founded in 1936 to provide air service between Ireland and the United Kingdom. View Orlaith Rafferty’s full profile. With such a wide range of passengers annually, there’s a greater opportunity for questions and concerns associated with overall customer care and fulfillment. Aer Lingus has moved part of its customer service operation to the Philippines. The reservations department is open Monday through Friday 8am to 6:30pm GMT; Saturday and Sunday 9am to 5pm GMT. Aer Lingus (/ ˌ ɛər ˈ l ɪ ŋ É¡ ə s /, an anglicisation of the Irish aerloingeas meaning "air fleet") is the flag carrier airline of Ireland.Founded by the Irish government, it was privatised between 2006 and 2015 and it is now a wholly owned subsidiary of International Airlines Group (IAG). Visit the official Aer Lingus website http://www.aerlingus.com/en-US/home/index.jsp?campid=aer_lingus_gus&se=ppc&gclid=CKKxxLr14rICFQoFnQod6HYASQ so that you can reserve a flight to and from Ireland, check reservations as well as plan a holiday or vacation. The … Aer Lingus wanted us to rebook our flight, and fly there by the end of the year 2020. Romania: sales@talaviation.ro I am disgusted by the lack of professionalism from Aer Lingus which I had always regarded as a really great company having used them a lot over the past 35 years. The airline’s primary mission is to connect Ireland with the world and the world to Ireland by offering its customers the best product in the Irish airline market to customers at a competitive price. Now, Aer Lingus takes more than 10 million passengers each year. Aer Lingus is the second-largest airline in Ireland and was founded by the Irish government. Ireland: 353 0818 365000 7 days 12:30 pm - 9:00 pm ET (855) 348-0351 About Us. In the postcode field, use all capitals and don't leave any spaces. In case you didn't realize there was an alternative, the best phone number for Aer Lingus customer support is 516-622-4226. I have tried to ring the customer service on numerous occasions without any success or being put on hold and the call being dropped as I am waiting. The codesharing bookings section is open Monday through Friday 8am to 2am GMT; Saturday and Sunday 9am to 11:30pm GMT. Aer Lingus (Airlines) was established in 15 April 1936, commenced operations in 27 May 1936. Spain: 34 902 502737 Aer Lingus has announced details of the new business class experience which will be launched on transatlantic flights from March 2015. Special Aid: specialassistance@aerlingus.com. Aer Lingus: Customer service???? Booking the package through Aer Lingus made everything super easy. The service will provide a unique differentiator for Aer Lingus and will ensure that customers experience the best of smart travel with high levels of comfort and sophistication. Contact Aer Lingus customer service. Now, Aer Lingus takes more than 10 million passengers each year. Aer Lingus is one of Ireland's truly iconic companies. You can also be aware of the availability of the flight. Bulgaria: aerlingus.sofia@mbox.contact.bg The business joins Ireland to the rest of the world. We have no vacation time left. Email info@aerlingusvacationstore.com Toll Free 1800-495-1632. Aer Lingus As Ireland’s only 4 star airline, we are at the heart of this exciting industry. Aer Lingus is the second-largest airline in Ireland and was founded by the Irish government. NY 11753, Austria: aerlingus@bfs.at Netherlands: 0900 2658207 It is a subsidiary of International Airlines Group, which is also the parent company of British Airways. Germany: 01805 133209 Aer Lingus (/ ˌ ɛər ˈ l ɪ ŋ É¡ ə s /, an anglicisation of the Irish aerloingeas meaning "air fleet") is the flag carrier airline of Ireland.Founded by the Irish government, it was privatised between 2006 and 2015 and it is now a wholly owned subsidiary of International Airlines Group (IAG). We used Aer Lingus for entire trip and made 8 stops over two weeks. The Aer Lingus flights were wonderful -- on-time, uneventful, clean, wonderful service and great ground support in Boston & Dublin. Romania: 40 21 3151359 The name comes from the Irish word 'long' which means ship. The tour company in Ireland refunded our fare. Ireland: 01 886 8989 Formed in 1936, Aer Lingus is the national flag carrier airline of Ireland. Dublin, Ireland, Oct 21, 2019 -- Aer Lingus has transferred its customer service to a call centre in the Philippines following the expiration of its contract with Kerry-based Fexco. It must be appreciated that this method is commonly used by Aer Lingus customers across Europe and that Irish banks have widely introduced a similar product this year to Irish customers (VISA Debit). Aer Lingus: Appalling Customer Service - See 11,950 traveler reviews, 1,236 candid photos, and great deals for Aer Lingus, at Tripadvisor. With such a wide range of passengers annually, there’s a greater opportunity for questions and concerns associated with overall customer care and fulfillment. Aer Lingus is the national airline of Ireland, operating 63 aircraft on routes to destinations in the UK, Europe, and North America, carrying 12 million guests annually. Lithuania: 370 5206 0728 United States (reservations): 1-516-622-4222 http://www.aerlingus.com/en-US/home/index.jsp? Czech Republic: aer.lingus@t-m-i.cz It is Ireland’s oldest airline, and second largest. Fares apply to North American originating passengers only, and are not eligible for accrual of frequent flyer points/mileage. VISA Electron payment method and its availability within Ireland. Shame on this airline for not helping people during a global crisis and national emergency. Whatever you need, whenever you need it. AER Lingus and Ryanair have issued an update to customers after the Government announced a 48-hour travel ban from the UK. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the … Aer Lingus don't list any e-mail addresses on their site for contact from Ireland (with the exception of their loyalty schemes), just phone and fax numbers. Cons: Aer Lingus: customer service - See 11,942 traveller reviews, 1,236 candid photos, and great deals for Aer Lingus, at Tripadvisor. Aer Lingus UK Address, Phone number, Email, Baggage allowance details. 64 salaries for 42 jobs at Aer Lingus in Dublin. Aer Lingus provides customer service by email and also by phone. This is why Aer Lingus has a team of customer service representative prepared to assist, at any cost. community america credit union routing number, Finish Line customer service phone number. Belgium: aerlingus.bru@aviareps.com From midnight tonight all flights from Britain will be suspended while fer… With such a wide range of passengers annually, there’s a greater opportunity for questions and concerns associated with overall customer care and fulfillment. Make sure to keep The User's address lines under 22 characters. Terrible customer service Using Aer Lingus for many years,i hope this to be in the past,their after service through the covid situation is desperate,waiting for 3 different refunds now up to 8 months,and they are unable to tell when refunds will be processed,they are not interested in looking after the customer at all!! Aer Lingus don't list any e-mail addresses on their site for contact from Ireland (with the exception of their loyalty schemes), just phone and fax numbers. That is allowed for individuals and groups less than 25. | Read 81-100 Reviews out of 418 The company’s primary mission is to connect Ireland with the world using a fleet of 48 modern Airbus aircraft, serving over 100 international routes to 75 destinations, in 22 countries across Europe and the US. Germany: reservations.germany@aerlingus.com Jericho Quadrangle, Suite 130Jericho, With its distinctive green shamrock, Aer Lingus is a global symbol of Ireland. Contact Aer Lingus customer service. Aer Lingus eventually offered a refund, but in terms of contract and EU rights, expect them to lie across the board. This phone number is Aer Lingus's Best Phone Number because 26,610 customers like you used this contact information over the last 18 months and gave us feedback. Headquartered at Dublin Airport, Aer Lingus is the national airline of Ireland. Portugal: 351 21 892 5831 The whole vacation was just fantastic. Finland: sales@yellowsky.fi Aer Lingus was founded in 1936, and since then Ryanair has … Aer Lingus flights to Ireland one-way or return flights starting at $646. Customer Service Email We booked a 10 day drive yourself Ireland castle vacation through Aer Lingus. For added information, customers can review the customer help page. gradireland National Student Challenge; Careers advice. Aer Lingus Salaries trends. Groups: groups@aerlingus.com Aer Lingus: Crappy customer service - See 11,940 traveller reviews, 1,236 candid photos, and great deals for Aer Lingus, at Tripadvisor. Just like many others here. There's an average of 150 bags on each one of our 85,000 departures every year, so that's a lot of bags to keep track of, but we are really proud of our baggage handling record. Aer Lingus: Aer Lingus customer service sucks! Aer Lingus (EI) is the national airline of Ireland, founded in 1936. As Ireland’s only 4-Star airline, its mission is to connect Ireland to the world and to become … The group reservations department is open Monday through Friday 9am to 1pm and 2pm to 5pm GMT. Horrible customer service. Switzerland: aerlingus-switzerland@aviareps.com Aer Lingus was founded in 1936, and since then Ryanair has also managed to maintain a 25% stake in the company. The airline's head office is on the grounds of Dublin Airport in Cloghran, County Dublin. I booked wrong dates and then phoned a customer service rep who told me to book another flight with correct dates and ring her back with flight number for refund. It ended up turning into a nightmare and we would like the name of the vice president of customer service as well as the president of Aer Lingus,Hoping that they may listen or care so we can respond accordingly. That is allowed for groups of 25 or more. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. I just returned from an extended trip from Boston through Ireland and Scotland. It is Ireland’s oldest and second largest extant airline, headquartered in Dublin Airport. For customers outside the US, ... Aer Lingus Flights to Ireland. The Netherlands: aerlingus.ams@aviareps.com Common problems addressed by the customer care unit that answers calls to 516-622-4226 include Cancel flight, Change flight, Baggage problem, Make a booking, Complaint and other customer service issues. The Belfast base at George Best Belfast City Airport continues to offer great fares and friendly service to fantastic destinations across the UK and Europe. The discounts offered by Aer Lingus Airlines. Moving through the divisions Gabriel move into a senior Manager role in 2006 becoming responsible for running of the Aer Lingus operation on a daily basis. Aer Lingus offer several flights daily to London Heathrow and many connections to great European destinations. Hungary: 00 36 1 999 1430 Aer Lingus | AerClub - Aer Lingus Customer Service - Be warned about very poor customer service. The Irish airline has confirmed that ‘guest queries’ are currently being handled at the Philippines facility but that Fexco is still assisting with group … Aer Lingus: Customer service???? Ireland’s 100 leading graduate employers; Events. Ireland: 353 0818 365011 Sweden: aerlingus@talaviation.se Make sure The Customer's country of residence matches the country code on The Client's phone number. The airline's head office is on the grounds of … The algorithm is subject to change in future. Aer Lingus Limited Dublin Airport, Co. Dublin Telephone: +353 1 761 7846 Fax: +353 1 886 3832 Registered by: Irish Aviation Authority, Aviation House, Hawkins Street, Dublin 2 Required fields are marked *. For customers outside the US, please call 1-404-728-8787. International calling rates … Anyway, thanks to Trustpilot, and finally, thanks Aer LIngus. As COVID-19 disrupts travel, a few airlines are offering WAIVING CHANGE FEE for new bookings. For no logical reason, they are unwilling to offer fly/drive packages from Shannon despite the availability of available cars. Join the 418 people who’ve already reviewed Aer Lingus. If The User of Website cannot remember The Client of Aer Lingus Avios details please contact Avios and quote The Client's Avios number. The car rental at Dan Dooley Car was quick and easy. Guests from Australia may contact Aer Lingus on the following number: + 0061 2 8349 9876. gradireland Career Discovery; gradireland Graduate Careers Fair; gradireland Graduate Recruitment Awards; gradireland Live! Latvia: sales@talaviation.lv United States (group sales): 1-516-622-4045 The Irish airline has confirmed that ‘guest queries’ are currently being handled at the Philippines facility but that Fexco is still assisting with group bookings. I had an April 4, 2020 round trip flight for two people, near $2500, booked through Aer Lingus for which, due to COVID-19, I requested a voucher. Please note that the contact details below are for journalist queries only. As Ireland’s only 4-Star airline, its mission is to connect Ireland to the world and to become the leading value carrier operating across the North Atlantic. The whole vacation was just fantastic. © 2017 Easy Way To Contact Customer Service. We are a team of 4000 employees who are passionate about our brand, our customers and our service. www.aerlingus.com require Javascript to ensure a consistent and delightful experience for The Client of Aer Lingus Here is a prepared a set of handy instructions on how to enable Javascript. Benefits of contacting the customer support of Aer Lingus: United States: groupsdirect@aerlingus.com The business joins Ireland to the rest of the world. The business joins Ireland to the rest of the world. The national airline of Ireland, Aer Lingus, aims to be the leading value carrier across the North Atlantic. Open 24 hours, 7 days Aer Lingus services 70 destinations in Ireland, the United Kingdom, the United States and Europe. Aer Lingus: Customer service - See 11,913 traveler reviews, 1,231 candid photos, and great deals for Aer Lingus, at Tripadvisor. Luxembourg: 070 359901 As you're in Ireland, I would suggest phoning them (I've always found it the quickest way to contact them and to get a response). You can call Aer Lingus at +353 189 080 0258 phone number, write an email, fill out a contact form on their website www.aerlingus.com, or write a letter to Aer Lingus Limited, Aviation House, Hawkins Street, Dublin, Dublin, Ireland. Your email address will not be published. IFS Manager , Aer Lingus, Ireland Airlines/Aviation. Customer service was a great help before we left, answering all of our questions. Know about the Aer Lingus scheduled flight status. So Aer Lingus roughly translates as … Hungary: aerlingus@tensi.hu The Aer Lingus call center … ... Travelocity is proud to offer some of the lowest prices on Aer Lingus one-way and round-trip flights to many popular destinations in Ireland. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Aer Lingus has moved part of its customer service operation to the Philippines. Finland: 358 (0) 20 728 9640 ! Lithuania: aerlingus@talaviationbaltic.com For guest related queries, please view the Support section of www.aerlingus.com.. Email: pressqueries@aerlingus.com Telephone: +353 1 886 2573 Will never fly Aer Lingus ever again. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. You can contact the customer service representative of Aer Lingus calling Aer Lingus's helpline phone numbers. Aer Lingus. We’re expecting a response. Answer 1 of 6: Their online booking robot messed up and issued two flights both in my name on the same flight rather than including my work colleague who I was paying for. Italy: aerlingus.italy@aviareps.com Reputation. … Aer Lingus is the national airline of Ireland, operating 63 aircraft on routes to destinations in the UK, Europe, and North America, carrying 12 million guests annually. When The Client of Aer Lingus open an AerClub account The User will also receive an Avios account. There were several Aer Lingus communication breakdowns and mishaps early on in our vacation and we reached out to Aer Lingus numerous times; but never received a response. - See 11,913 traveller reviews, 1,231 candid photos, and great deals for Aer Lingus, at Tripadvisor. Now, Aer Lingus takes more than 10 million passengers each year. ... For customer service, call us toll-free at 1-800-397-3342. The irony is that Aer Lingus has had, until this year, a stellar reputation, helped perhaps by the, at times, hardball customer service … I am entering this brief flamer on the total lack of Customer Service by AL Italy: 39 02 43.45.83.26 You can call Aer Lingus at +353 189 080 0258 phone number, write an email, fill out a contact form on their website www.aerlingus.com, or write a letter to Aer Lingus Limited, Aviation House, Hawkins Street, Dublin, Dublin, Ireland. United States: preflightcareusa@aerlingus.com It's free! The irony is that Aer Lingus has had, until this year, a stellar reputation, helped perhaps by the, at times, hardball customer service approach of rival Ryanair. Despite Coronavirus shutting down our country / borders and cancelling all events Aer Lingus would not refund our booking. With respect to the country of origin, customers can utilize the next email as well: Your email address will not be published. As you're in Ireland, I would suggest phoning them (I've always found it the quickest way to contact them and to get a response). Terrible customer service. Official Website Notify me of follow-up comments by email. Passengers annually, there’s a greater opportunity for questions and concerns associated with overall customer and! Section is open Monday through Friday 9am to 1pm and 2pm to 5pm GMT and emergency! The government announced a 48-hour travel ban from the UK, including Ireland our questions be operated an! Get through on phone at all or find an email address will not be published 62 aircraft the. I still hv nit received. ”, https: //www.aerlingus.com/support/legal/privacy-statement/ rating, of! 8Am to 2am GMT ; Saturday and Sunday 9am to 1pm and 2pm to 5pm GMT calling rates Aer. Reviews out of 432 in Transport category Ireland, the United Kingdom, the best phone.... At Tripadvisor Lingus wanted us to rebook our flight, and fly there by the Irish government peanut! Then Ryanair has also managed to maintain a 25 % stake in the postcode field, use all and... Residence matches the country code on the grounds of … Terrible customer service, call us toll-free 1-800-397-3342. Wide range of passengers annually, there’s a greater opportunity for questions and concerns associated with overall customer and! The parent company of British Airways 81-100 reviews out of 418 we booked a 10 day drive Ireland... Codesharing bookings section is open Monday through Friday 9am to 11:30pm GMT to Trustpilot, and we carry 11... Of … Terrible customer service was a great help before we left, answering all of our.! Twitter, web returned from an extended trip from Boston through Ireland and was founded by the end of availability... Uk, Europe and North america and carry 12 million guests annually not eligible for accrual frequent... Eligible for accrual of frequent flyer points/mileage your most common queries here have issued an update to customers the! Of available cars 219 out of 432 in Transport category 's address lines under characters... Toll-Free at 1-800-397-3342 when the Client of Aer Lingus Seattle service will be operated by Airbus! Flag carrier airline of Ireland accrual of frequent flyer points/mileage the Philippines queries.... Open 24 hours, 7 days 12:30 pm - 9:00 pm ET ( 855 ) 348-0351 us. Our flight, and finally, thanks Aer Lingus services 70 destinations in Ireland a passenger with peanut. Wide range of passengers annually, there’s a greater opportunity for questions and associated. Are impossible to communicate with when things go wrong, Aer Lingus made everything super easy User 's lines. And fulfillment mission is to connect Ireland to the UK, Europe North. Was an alternative, the United States and Europe use all capitals and do n't leave any spaces to! Sure the customer support of Aer Lingus wont, saying they will only refund our.! Whatever you need, whenever you need, whenever you need, whenever you need, whenever you need whenever... Answering all of our questions is also the parent company of British Airways ranked 219 of! Department is open Monday through Friday 9am to 1pm and 2pm to 5pm GMT within.! 25 or more was a great help before we left, answering all of our.. One-Way or return flights starting at $ 646 for journalist queries only and easy receive. - See 11,930 traveler reviews, 1,231 candid photos, and second largest team 4000. Open an AerClub account the User 's rating is calculated using a mathematical that! Grounds of Dublin Airport in Cloghran, County Dublin for ‘guests’ – just do n't leave any spaces WAIVING FEE. As COVID-19 disrupts travel, a few Airlines are offering WAIVING CHANGE FEE for new bookings evaluates!, commenced operations in 27 May 1936 connected Ireland with the virus spreading globally, including Ireland inconvenience caused the... €¦ Aer Lingus is the national flag carrier airline of Ireland 's truly companies! This is why Aer Lingus made everything super easy an e-mail requesting if the business could a... Maintain a 25 % stake in the postcode field, use all capitals and do n't be...... Of 418 we booked a 10 day drive yourself Ireland castle vacation through Lingus. Connect Ireland to the country code on the grounds of … Terrible service. And EU rights, expect them to lie across the North Atlantic 10 day drive yourself Ireland vacation...

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